Client Services Specialist

Description

You’re driven, resourceful, and above all else - remarkably smart.

In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental activities designated by the Supervisor and project-specific activities assigned by the Client Services Manager/Director (CSM/CSD) in support of our field-based employees. You will:

• Support the assigned projects with timely completion of day-to-day administrative tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and Contact Center projects
• Generate mass mailings, and copy/file 
• Assist in resolving payroll and expense management and reporting issues
• Generate/review and distribute reports per contract requirements
• Participate in meetings and conference calls, as required by CSM/internal business lead

Essential Requirements:

• Associate's or BA/BS degree
• 4+ years’ knowledge in a client delivery/ service company
• Strong oral/ written communication skills in English and Spanish

Desired Requirements:

• Basic understanding of Life Sciences Commercial operations to include Sales, Medical Affairs, Market Access, Nurse, and Contact Center programs
• Prior experience working in field sales administration/operations position in the life sciences industry

• Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

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