Key Account Manager

Overview

The Key Account Manager will provide critical support in promoting and educating stakeholders in the assigned territory. In addition, this role will support tender business in the assigned territory and will be responsible for developing and implementing digital marketing strategies in Poland. The Key Account Manager will be the subject matter expert in Veeva Engage. Train relevant internal and external stakeholders on sales activities. Frequent collaboration with the associated team and other relevant resources to respond to their day-to-day sales and multichannel activities.

Responsibilities

• Promoting customer product pipeline in the assigned territory
• Actively perform, support and participate in all forms of sales activities and promotion, provide services to existing customers and prospects
• Determine the most crucial needs of key customers and carry them out to ensure that they receive first‐class customer care and service
• Interact and communicate with the customers on a regular basis to receive useful market intelligence data (protocols, habits, new clinical trials, competitive landscape)
• Develop and manage a customer network of key accounts in the relevant indication for assigned territory
• Come up with a strategy to manage the account and set objectives about the account, targeting and segmentation
• Implement the Sales Action Plan for the defined region to achieve the sales targets
• Support education on customer products for prescribers, hospital pharmacists and nurses

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we take into consideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

• Bachelor’s degree in life sciences, nursing degree, or equivalent related experience required, plus Sales, tender business and digital marketing experience in a pharmaceutical or biotechnology company
• Experienced in the wholesaler cooperation/tender business
• Hospital business experience
• Proven successful Sales track record
• Outstanding account management planning and organisation skills
• Strong analytical thinking and decision-making skills
• Fluent English required

Interviews may be conducted in person at an on-site interview location. For any in-person interviews, local Covid safety guidelines will be followed.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognise our people by providing valuable benefits and a quality of life balance.

About Syneos Health Syneos Health^® (Nasdaq:SYNH) is a fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, strategically blending clinical development, medical affairs and commercial capabilities to address modern market realities.

To learn more about how we are Shortening the distance from lab to life^®, visit syneoshealth.com or subscribe to our podcast.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialised. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)